Episode 163: Innovation Beyond Technology

This show was dedicated to the possibility that innovation goesbeyond just technological developments. Technology is important, but it is only a small part of innovation.

For innovation to be more fully complete we must look at other areas including the internal processes of the organization and most importantly the very language we use.


Innovating like this is hard work and not for everyone because it requires deeper thinking than usual. If you believe you can attain this level of thinking, you are invited to listen to this show.

Ed's Slides 


Other Resources and Books Mentioned

The Grid: The Decision-Making Tool for Every Business (Including Yours), by Matt Watkinson, 2017.

“The Grid provides you with a simple way to look at the complex system which is your business. With the possible exception of Warren Buffett, everyone needs to read this book.” - Rory Sutherland, Vice-chairman, Oglivy Group
“Matt Watkinson distills strategic know-how into nine ingenious perspectives and, with the use of clever examples, shows us how to apply this technique of thinking to any business problem or market opportunity. An extraordinarily powerful book.” - Dr.Jules Goddard, author Uncommon Sense, Common Nonsense

Innovation and Entrepreneurship, Peter F. Drucker, 1985

Only the Paranoid Survive, Andy Grove, 1999

Deirdre McCloskey’s trilogy: The Bourgeois Virtues, 2007; Bourgeois Dignity, 2010; and Bourgeois Equality, 2016.

Our show with Professor Deirdre McCloskey on the Bourgeois trilogy.

Our show on Innovating Your Business Model.

EconTalk Blog with Russ Roberts, interview with Tim O’Reilly on his new book, WTF? What’s the Future and Why It’s Up to Us.

Rory Sutherland’s Zeitgeist talk


Ed Kless

Ed Kless joined Sage in July of 2003 and is currently the senior director of partner development and strategy. He develops and delivers curriculum for Sage business partners on the art and practice of small business consulting. Courses include: Sage Consulting Academy, Business Strategy and Customer Experience Workshops. Ed is the author of The Soul of Enterprise: Dialogues on Business in the Knowledge Economy, a compendium of a few of the episodes of his VoiceAmerica talk-show The Soul of Enterprise: Business in the Knowledge Economy with Ron Baker, founder of the VeraSage Institute where Ed is also a senior fellow.