Ron and Ed welcome John Dierkhising of Bottom Line Accounting Services and returning guest Shannon Kaiser of Summit for a conversation at the intersection of accounting, technology, and service. John brings the perspective of a practitioner who supports businesses using Sage and other accounting technologies, while Shannon brings deep experience in application hosting, cloud infrastructure, and managed services. Together, they explore how the right technology environment can remove friction, improve support, and allow firms to serve more clients without adding unnecessary complexity. Expect a practical discussion about Sage, hosting, scalability, reliability, and what accounting professionals should really be looking for from their technology partners.
About John Dierkhising
John Dierkhising is the owner of Bottom Line Accounting Services, a Minnesota-based firm providing accounting, bookkeeping, and financial software consulting. John and his team specialize in helping businesses get more from systems including Sage, QuickBooks, Crystal Reports, and related technologies. A longtime Sage practitioner and consultant, John brings a hands-on perspective on how accounting technology, support, and hosting can help firms operate more efficiently and serve clients at scale.
About Shannon Kaiser
Shannon Kaiser is General Manager of Application Hosting at Summit and a veteran technology executive with extensive experience in cloud infrastructure, cybersecurity, application delivery, and managed services. He has led engineering, operations, and technology teams and today focuses on helping organizations build secure, scalable technology environments that support growth while reducing operational risk. Shannon previously joined TSOE for Episode #590, “Security, Scale, and Trust.”
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The Soul of Enterprise show hosts, Ron Baker and Ed Kless, are on X (the artist formerly known as Twitter) at @ronaldbaker and @edkless, respectively (and obviously).